Customer Service

Gift Cards

Little Shop of Hairdos currently only offers eGift Cards. eGift Cards come in a variety of colorful, fun and seasonal designs, which makes finding the perfect one for your recipient easy.

 

How to purchase gift cards

For eGift Cards, click here and follow the simple directions. There will not be fees associated with Little Shop of Hairdos eGift Cards - you will only be charged the face value of the Little Shop of Hairdos eGift Card. After you've made your purchase, you will not be able to change the value.

 

An email is sent to the recipient informing them of your gift with a link to retrieve it online. The link in the email goes to a page showing the Little Shop of Hairdos eGift Card you created (including the design you selected, your recipient's name and your personalized message), its value and code number. This page also gives simple instructions for redeeming the Little Shop of Hairdos eGift Card. The email is sent on the same day as your purchase, however, you also have the option of printing the eGift Card instead to place in a card or gift bag.

How recipient will receive gift cards

 

How to redeem

You can only use your Little Shop of Hairdos eGift Card in salon. Please make sure the gift card number is clear for redemption. There is no expiration date on your Little Shop of Hairdos Gift Card unless you won it in a promotional giveaway. We recommend that you redeem it soon after you receive it, so you don't forget about it. Little Shop of Hairdos Gift Cards cannot be reloaded.

 

Customer Service

If you have additional questions, please give us a call at 919-263-0567 or simply email us.

 

Additional FAQs

Q: Is my order secure?

A: All personal and financial information is transmitted using the https protocol over a Secure Sockets Layer (SSL), utilizing state-of-the-art technology for consumer protection. The Little Shop of Hairdos eGift Card purchase process is fully PCI compliant. If you have any questions or concerns, please contact us.

Q: How do you prevent the recipient's email from getting lost as spam?

A: We adhere to all industry best practices to ensure successful delivery of the Little Shop of Hairdos eGift Card via email. Still, there is a chance that the email notification or eGift Card will be treated as spam or the recipient won't notice it in their email inbox. You will receive an email confirming delivery of the Little Shop of Hairdos eGift Card and a message notifying you that the Little Shop of Hairdos eGift Card has been viewed. If the Little Shop of Hairdos eGift Card goes unviewed for 15 days after delivery, you will receive a message with options for resolving the issue.

Q: How do I know the recipient actually received the Little Shop of Hairdos eGift Card I sent them?

A: You will receive an email confirming delivery and a message notifying you that the Little Shop of Hairdos eGift Card has been viewed. If the Little Shop of Hairdos eGift Card goes unviewed for 15 days after delivery, you will receive a message with options for resolving the issue. You may also contact us with the order number from the email you received confirming your purchase, and we can tell you if the recipient has viewed their Little Shop of Hairdos eGift Card.

Q: What if I lose my eGift Card?

A: Your Little Shop of Hairdos eGift Card has cash value and should be safeguarded as such. If you lose your printed eGift Card, contact us immediately. If your Little Shop of Hairdos eGift Card has not been redeemed or has some remaining value, we can cancel the original and issue you a new Little Shop of Hairdos eGift Card for that value.

Q: What if someone makes a copy of my printed Little Shop of Hairdos eGift Card?

A: Our state-of-the-art technology inhibits fraud, but you must safeguard your Little Shop of Hairdos eGift Card for your own protection. If someone makes a copy of your gift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the Little Shop of Hairdos eGift Card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the Little Shop of Hairdos eGift Card. If you suspect that someone has copied or stolen your Little Shop of Hairdos eGift Card, contact us immediately. Any value that has not been used can be reissued to you in a new gift card.

Q: When is my credit/debit card charged for my purchase?

A: Your credit/debit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as Little Shop of Hairdos Vagaro Gift Cart.

Q: Can I buy a Little Shop of Hairdos eGift Card for myself?

A: Yes. To do so, enter your own email address in the "Recipient Email" field, and enter your own name as the recipient name. Complete the transaction normally. When you receive your eGift Card alert via email, follow the instructions in this message to retrieve and redeem your Little Shop of Hairdos eGift Card.

Q: I want a printed Little Shop of Hairdos eGift Card to present to someone as a gift. How do I do this?

A: Simply personalize the Little Shop of Hairdos eGift Card for your recipient, have it sent to yourself, and then print it. To do this, enter your own email address in the "Recipient's Email" field. Enter your recipient's name and your personal message on the gift card preview, and complete the transaction normally. You will receive a Little Shop of Hairdos eGift Card alert via email. Follow the instructions in this message to retrieve your Little Shop of Hairdos eGift Card, and then choose "Click to print this page." The resulting printout may be presented as a gift to the recipient, and may be redeemed in salon only.

Q: Can I send two (or more) Little Shop of Hairdos eGift Cards to two (or more) different people who share an email address?

A: Yes. If you send separate gift cards to Aunt Mary and Uncle Jim at their shared email address, they will receive two messages with the subject "[Sender] sent you a Little Shop of Hairdos eGift Card from Little Shop of Hairdos" with your name in place of [Sender]. Within the text of the emails, each message will be addressed to the respective recipient, using the name you entered in the purchase process, for example: "Mary Smith, John Jones sent you a $XX eGift Card from Little Shop of Hairdos."