Customer Service

Paypal

Paypal is an easy way to make purchases on Littleshopofhairdos.com and in salon. We cannot process PayPal orders over the phone. 

 

How to make a PayPal purchase

Paying Online

Select PayPal as your payment option when you're checking out. You will be redirected to PayPal's website. If you are already a PayPal customer, you'll be prompted to login and confirm the payment. If you are new to PayPal, you'll need to create a PayPal account and then confirm the payment. Once confirmed, you'll automatically return to Littleshopofhairdos.com. For questions about PayPal orders, call 919-263-0567 or contact us via email.

 

Pack your return securely, in the original package if possible. Little Shop of Hairdos is not responsible for lost or damaged packages. You will not be reimbursed for original or return postage. You will not receive a refund or credit until we received your returned item(s). Once your item(s) have been received please allow 1-2 weeks for processing and 3-7 business days to receive your credit or refund.

To help us make it a faster turn around time for you, include a note with the following:

 

  • Your Order Number

  • Your email address

  • A list with what you're sending back and why

  • Whether you want a credit, refund, or replacement/exchange

 

Did we make a mistake? If we did, please reach out to us so we can make it right.

Little Shop of Hairdos Returns - 7361 Six Forks Rd. Suite 132, Raleigh, NC. 27615

Returns/Exchanges

 

Shipping and Billing Address

The shipping and billing addresses on your PayPal account must match the shipping and billing addresses on your Littleshopofhairdos.com order. If the shipping and billing addresses on your PayPal and Little Shop of Hairdos accounts do not match, your payment will not be authorized. Always double-check your shipping and billing address in PayPal.

 

Customer Service

You can track your order here or email us. If you still have questions, please call us at 919-263-0567.

 

Additional FAQs

Q: Can I split the payment for my order between PayPal and another form of payment?

A: Sorry, no. If you're using PayPal, you won't be able to use any other form of payment for that order.

Q: Why isn't my PayPal payment going through?

A: Please contact PayPal's customer service, as there are times when they block payments from processing.

Q: Do I need a Littleshopofhairdos.com account to use PayPal?

A: No, you can use PayPal as a payment option without having an account.

Q: Can I add items to my PayPal order once I've submitted it?

A: No, but you can always place another order.

Q: If I return products, how long does it take to receive my PayPal credit?

A: Returns can take up to 7 business days to process once received. The refund is issued once the return is processed.