Customer Service

Shipping

Little Shop of Hairdos offers a variety of fast and secure shipping methods so clients receive their orders in a timely, worry-free manner. Little Shop of Hairdos also offers $9.45 Flat Rate Shipping and free in store pick up as well as free returns/exchanges. Choose from Standard, Expedited and Overnight Shipping. Littleshopofhairdos.com ships to all 50 states. Tracking your order is easy online or via email. Processing time and shipping estimates are dependent on payment authorization. Little Shop of Hairdos does not ship International.

Free Pickup in Salon

 

Buy Online, Pick Up in Salon is going to be your new best friend. Now you can browse and order on Littleshopofhairdos.com from the comfort of your couch, then swing by the salon to pick up your items - we'll cover the shipping costs. Orders will typically take 3-4 hours to process, and those placed after 3-4 hours before the salon closes may be processed the next business day. Learn more.

Please note: Some items will be delivered to the salon in 3 - 8 Business Days and some items will be ready for pick up in 3 - 4 hours as noted on the product detail page.

 

Standard shipping typically arrives between 2-8 business days. Standard service is provided with final delivery via the United States Postal Service. Delivery can be expected Monday through Saturday. You will receive an order and shipping confirmation email so you can track your order.

Standard shipping

 

Expedited Shipping

Express shipping typically arrives between 1-3 business days. Express orders are delivered Monday-Friday only. Please note that any order over $100 will require a signature upon delivery. Orders must be submitted Monday through Friday by 12pm EST to ship the same day, if items are in stock.

Note: Excluded from sitewide shipping offer.

 

Overnight Shipping

Overnight shipping orders must be placed Monday-Thursday before 12pm EST. Please note overnight order placed on Friday after 12pm EST, will not process and ship out until the following business day (Monday), if items are in stock, as we do not process orders Saturday and Sunday.

Note: Excluded from sitewide shipping offer.

 

Hawaii/Alaska/Puerto Rico

Puerto Rico shipping typically arrives in 4-10 business days.

 

Alaska shipping typically arrives between 16-18 business days.

 

Hawaii shipping typically arrives between 12-15 business days.

 

Hawaii and Alaska orders are delivered Monday - Friday ONLY.

 

Signature is required upon delivery.

 

Note: Excluded from sitewide shipping offer.

 

Track Your Order

You can track your order here or email us. If you still have questions, call us at 919-263-0567.

Orders are processed Monday through Friday. Before your order ships, please allow 1-2 business days for order processing. Orders are not processed or shipped on weekends or holidays. Keep this in mind when selecting your shipping options. If you request the no signature be required for delivery and the package is left unattended, you're accepting full responsibility for loss or damage. For security purposes, a request for signature cannot be removed for packages being delivered to select areas.

 

Customer Service

You can track your order number here or email us. If you still have questions, please call us at 919-263-0567.

 

Additional FAQs

Q: Do you ship to P.O. Boxes?

A: We currently only offer Standard Shipping to P.O. Boxes. Express and Overnight options are not available.

Q: Do you ship to freight forwarding addresses?

A: Little Shop of Hairdos does not ship to International or domestic freight forwarders.

Q: I haven't received my item. Who should I contact?

A: All orders are processed Monday - Friday only, and not on holidays. If you still think your order is missing in action, you can email us. If you still have questions, you can call us at 919-263-0567.

Q: Why doesn't the USPS website recognize the tracking number for an order I place?

A: Your tracking number won't be recognized until approximately 24 hours after your order has shipped.

Q: How will you notify me if there is a problem with my order?

A: All order communication is done via email, so it's important that your email address is accurate and current.

Q: I am currently stationed overseas on a U.S. military base. Can I still order from Littleshopofhairdos.com?

A: Yes, you certainly can. All orders being delivered to a U.S. military address overseas will be shipped via U.S. Priority Mail. You can also receive a 10% off military discount by calling us at 919-263-0567.